This policy outlines the practices and procedures regarding the collection, use, and protection of your personal information. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal data. Please read this policy carefully to understand how we collect, use, and protect your information. By accessing our website and using our services, you consent to the practices described below.

1. Information We Collect

1.1. Personal Information: We may collect personal information such as your name, email address, contact number, and address when you register for an account, place an order, subscribe to our newsletter, or interact with our website.

1.2. Payment Information: When making purchases, we collect payment information such as credit card details and billing address. This information is processed securely and is not stored on our servers.

1.3. Usage Information: We collect information about how you interact with our website, including pages visited, products viewed, and actions taken. This data helps us improve our services and user experience.

1.4. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze trends, and gather information about user preferences. You can control cookie preferences through your browser settings.

2. How We Use Your Information

2.1. Personalization: We use your information to personalize your experience, provide relevant content, and tailor our services to your preferences.

2.2. Order Processing: Your information is used to process and fulfil your orders, including payment processing, delivery, and customer support.

2.3. Communication: We may use your email address to send you updates, newsletters, and promotional offers. You can opt out of these communications at any time.

2.4. Improving Services: Collected data helps us understand user behaviour and preferences, enabling us to enhance our website, products, and services.

3. Data Sharing and Security

3.1. Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to protect your information and use it only for the purposes specified.

3.2. Legal Compliance: We may disclose your information when required by law, court order, or government regulation.

3.3. Data Security: We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the Internet is completely secure, and we cannot guarantee the security of your information.

4. Your Choices

4.1. Account Information: You can update your account information by logging into your account on our website.

4.2. Communication Preferences: You can opt out of receiving promotional emails by following the instructions in the emails you receive. Please note that you may still receive transactional communications related to your orders.

5. Children's Privacy

5.1. Our website is intended for users who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13. If you believe we have unintentionally collected information from a child, please contact us to have it removed.

6. International Transfers

6.1. Your information may be transferred and processed in countries outside of your own. By using our website, you consent to the transfer of your information to such countries.

7. Changes to the Privacy Policy

7.1. The African Kitchen reserves the right to modify, update, or revise this Privacy Policy at any time without notice. Changes to this policy will be effective upon posting on our website.

Thank you for entrusting your personal information to The African Kitchen. If you have any questions or concerns about our Privacy Policy, please contact our privacy team at info@africankitchen.com.